About Us
Your first-choice provider of direct-to-home, high quality medical products and diabetes supplies.
For 30+ years, we have been lighting the way to better health by providing our customers an easier way to have products delivered directly to their door. By partnering with healthcare professionals, product manufacturers, and a large network of government and private insurers, we are able to fulfill our deep commitment of personalized customer service and a simplified order process for every customer, every time!
OUR COMPANY VALUES
Our team works together to learn, grow, and provide exceptional care to our customers. Our company’s mission drives our team to want to make a difference in the lives of those living with diabetes. To honor both our employees and our customers, we stand by our values!
COMMITMENT
We are committed to providing the best level of care to our customers.
TRUST
We strive to provide a service level that establishes customer trust.
TEAMWORK
We value the teamwork that allows us to serve our customers better.
IMPROVEMENT
Our operating processes are monitored to ensure we operate efficiently.
WHERE IT STARTED
To think it all began back in 1992 in the Edwards home with a vision to start a mail-order company for non-prescription drugs, health, and beauty care products delivered right to your door — an Amazon of sorts — with below average retail pricing and a 100% satisfaction guarantee.
OUR ACCREDITATIONS
Edwards Health Care Services, Inc. (EHCS) is accredited by the Accreditation Commission for Health Care, Inc. (ACHC). ACHC, a private, not-for-profit corporation which is certified to ISO 9001:2008 standards, was developed by home care and community-based providers to help companies improve business operations and quality of patient care. Read More