Reorder Your Supplies
Reorder your supplies in the way that works for you!
At Edwards Health Care Services (EHCS), we provide the best customer experience in diabetes supply delivery. Now with multiple reorder options, we’re making it even easier to get the supplies you need when you need them.
No matter which option you choose, as an EHCS customer you will receive refill reminders! Our reminders are sent through email, text, phone call, and/or mail to ensure there are no delays in receiving your diabetes supplies.
If you have a payment due before shipping, we have multiple options available, including CareCredit and the ability to use HSA or FSA Funds. Call us at 800-762-5371 or email paymybill@myehcs.com for more information.
MYEHCS PATIENT PORTAL
Already have a MYEHCS online account? Great! Start by logging in. Next, review your order. If everything looks good, simply hit okay, and we will prepare your supplies to ship on your next refill date.
EASY ONLINE REORDER FORM
Don’t have an account? No problem. Simply complete this quick online reorder form. Once received, our team will do the rest to ensure you have your next supply order shipped.
TEXT-TO-REORDER INSTANTLY
Reordering your supplies just got easier! Now you can place your reorder directly from the palm of you hand with a quick text message sent directly to our team. Don’t wait; sign up today!
COMPLETE & MAIL REORDER LETTER
If we see that you have not placed your reorder several weeks before your next ship date, we will mail you a reorder letter form.
Simply complete this form and mail it back to EHCS!
CALL CUSTOMER SERVICE
Use our 24/7 automated refill line to reorder your supplies. Please note that this service will not work if you are not in your insurance-approved reorder window.
Order 24/7: 877-476-6060
We understand that sometimes it is easier to talk to a real person. That is why our dedicated Customer Service team is here to help. Give us a call and reorder your supplies by phone.
Talk to a Rep: (888) 344-3434
Customer Service hours: Monday-Friday, 8:30am to 5pm, Eastern
Automatically have your supplies ship on-time, every time!
Using OnTrack for the products you order regularly is the easiest way to help make sure you never run out. Set up is fast, simple, and convenient.
*This program is subject to insurance plan’s authorizations. Government plans are not eligible. All insurance items must be verified and approved for our auto-ship program.