Healthcare Providers
EHCS partners with healthcare providers to make diabetes supply referrals fast and compliant through two simple submission options.
ePrescribe with Parachute
The Fastest Way
To Refer a Patient
ePrescribe with Parachute streamlines patient referrals by embedding seamlessly into your existing clinical workflow. With a secure, compliant platform designed for speed and simplicity, referrals are completed faster with fewer follow‑ups, reducing delays for patients and providers alike.
By minimizing manual steps and administrative tasks, Parachute helps care teams stay focused on what matters most—delivering timely, high‑quality patient care through a more efficient referral process.
Sending your referral through Parachute provides:
- Seamless integration into clinical workflow
- Secure and compliant
- Faster processing and fewer follow-ups
- Reduced administrative burden
Search for EHCS in Parachute to get started.
Complete Online Referral Form
This simple, guided form is secure and ideal if ePrescribing isn’t available.
THE EHCS DIFFERENCE
EHCS delivers a smoother referral experience—fast approvals, reliable fulfillment, and hands‑on patient support. Providers send referrals to EHCS because it saves time and improves patient follow‑through.
Care Partners
Single Point of Contact
EHCS simplifies the referral process by connecting providers with a primary point of contact – a Care Partner. This individual is an extension of your team and gets to know the way your office manages patients. The care partner also coordinates with our Diabetes Care Advisors (DCAs) to streamline workflows and minimize back and forth communications to speed approvals.
National Market Access You Can Rely On
With extensive national market access, EHCS works with in‑network providers across the United States to ensure broad coverage and minimal disruption for patients. Our deep understanding of payer requirements and regional coverage allows us to navigate complex insurance landscapes efficiently, helping more patients access the therapies they need—regardless of location. This nationwide reach makes EHCS a dependable partner for practices serving diverse and geographically dispersed populations.
Seamless Billing Across DME and Pharmacy Benefits
We remove the complexity of coverage by supporting both DME and prescription pathways. Through EHCS (DME) and our sister company, GEM Edward Pharmacy (RX), we can process claims through either channel. Our teams work together behind the scenes to identify the most appropriate coverage route, reduce delays, and ensure patients receive their CGM or insulin pump through the optimal benefit channel—without added work for the referring practice.
Ongoing Support Through CoreVantage™ Health Coaching
All active customers served by EHCS gain access to CoreVantage™ Health Coaching, a personalized support program designed to extend care beyond device delivery. Patients can connect with experienced health coaches who help reinforce healthy behaviors, build confidence with their therapy, and stay engaged over time. This continuous support helps drive adherence, encourages positive lifestyle choices, and complements clinical care—supporting better long‑term outcomes for patients and providers alike.
Frequently Asked Questions
Streamline documentation and get diabetes supplies approved faster by providing all the documentation needed.
- Office/progress notes
- Completed CMN/LMN
- Prescription
- Patients’ Assignment of Benefits (AOB)
View our Resource Hub Here
To better serve you and your patients, below are the different ways you can refer a patient to EHCS, as well as the necessary healthcare provider and patient forms. For faster order processing, parachute is the best option.
- E-prescribe: www.myehcs.com/parachute
- Web: www.myehcs.com/diabetes-referral-form/
- Email: dca@myehcs.com
- Phone: (800) 951-1725; fax: (502) 657-0237
- Upload documents: www.myehcs.com/upload-patient-documents
- Need to process as a pharmacy benefit? Use our sister company, GEM Edwards Pharmacy: www.gemedwardspharmacy.com